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NTT DATA Romania implements SAP S/4HANA solution at McDonald's Restaurants

McDonald’s Restaurants enjoys a new digital integrated system, developed by NTT DATA Romania by implementing the SAP S/4HANA solution

The project was a challenge that opens the doors for a digital transformation of the Romanian business environment.

“The collaboration with Premier Restaurants Romania has given us the opportunity to reaffirm our pioneering on the Romanian market in the implementation of SAP S/4HANA and to run this project at the necessary speed in order to achieve the business objectives of our client. As a result, the implementation deadline was only 8 months and a half, with minimal impact on operational areas.

The truth is that without the 100% involvement of the client, the results cannot be on top, which is why we thank Premier Restaurants Romania for their support, for the constant focus on the common goal, pragmatism and real-time decision-making capacity.

We know that this is only the beginning of our partnership, a long-lasting collaboration in which the innovative technology that NTT DATA Group develops and locates in Romania will provide the support and solutions required by the growing business needs. At present, the bases are solid: an advanced ERP system that is anchored in the future, following to build together the next level: tailor-made solutions in the IoT area that meets the most critical analysis and information needs.

Moreover, this year we want to surprise our customers with new concepts adapted to the current trends that we will develop in the local R&D center and the Innovation Lab in Cluj-Napoca”, stated Maria Metz, Deputy CEO of NTT DATA Romania.

The newly implemented digital system enjoys the full potential of the SAP S/4HANA solution, which translates into improved transparency, real-time data storage, and processing, and much- improved traceability and predictability of transaction flows across the company.

“The most important thing in the success of an implementation is the consultant’s team, to whom you entrust the organization’s future. Our project has combined best practices and implementation methods with excellent technical expertise in the industry we represent. For eight and a half months, a very good relationship has been formed between the NTT DATA Romania team and my colleagues in Finance, Operations, IT, HR and Development.

We have undertaken with NTT DATA Romania the responsibility of implementing this project, during which we have consolidated a long-term relationship based on trust, collaboration and transparency.

Our partner has invested significant resources in knowing our organization and our values, thus providing a common language and excellent communication between teams.

Together with NTT DATA Romania, we have built a powerful information system that allows the management team to make the best decision based on accurate and current information. The new system is an essential element for our organization to maintain our position and optimize our activity in this digital era; supports development plans, provides better control and creates the premises for improving long-term profitability. It is the emblem of our projects and ambitions to strongly anchor us in the future.”, stated Oana Braicu, Financial Director Premier Restaurants Romania.

“The choice made by Premier Restaurants to implement the SAP S4/HANA digital core for McDonald’s Romania, confirms once again the company’s clear option to capture the benefits of digital transformation to delight even more customers. We are proud that together with our partner NTT DATA Romania, we bring to Romania the latest SAP solutions and technologies that will significantly contribute to the success of our customers in the digital era.”, stated Cristian Popescu, Managing Director SAP Romania.

The SAP S/4HANA solution is the next-generation ERP business suite that offers a high degree of process simplification such as customer adoption, data modeling, user experience, decision-making, business processes and models and innovations such as Internet of Things, big data, business networks and mobile first. All that in a user-friendly appearance using the modern design principles of the SAP Fiori user interface (UX).

SAP S/4HANA is an innovative product that helps to develop and digitize the business environment by simplifying the complex and essential processes of its operation.

About NTT DATA Romania

The NTT DATA Romania team has 1,600 colleagues, about 50% more compared to the beginning of 2017.

NTT DATA Romania, formerly EBS Romania S.A., is an NTT DATA company, part of the “Nippon Telegraph and Telephone Corporation” (NTT). Established in 1988, NTT DATA, is headquartered in Tokyo and operates in over 40 countries. The concern provides first-class services, from consulting and system development to outsourcing IT services. Being on the global top of IT suppliers, NTT DATA is an innovator partner, benefiting from a global coverage, but also local competencies.

With over 17 years of experience, NTT DATA Romania has established itself as a successful partner in the ERP solutions market, being SAP Certified Value Added Reseller Gold Partner and supplier of its own ERP Clarvision product.

About McDonald’s Romania

Starting from 2016, McDonald’s is part of Premier Capital, the restaurant’s development partner in Estonia, Greece, Latvia, Lithuania and Malta. Premier Capital plc operates 138 restaurants in major locations, with more than half of them having McDrive and numerous McCafé coffee shops. In Romania, McDonald’s is the leader of the restaurants market, with 71 restaurants in 21 cities. So far, the company has invested more than 800 million LEI in Romania, employed 4,500 people and receives more than 200,000 customers daily. In 2016, they were named best employer for the third consecutive year, according to AON Romania.

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